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One piece of the CellWatch suite is a mobile broadband measurement app that measures the availability and quality of cell service. We’re developing CellWatch because mobile broadband access in rural and indigenous areas in the United States is insufficient and more measurement is needed to understand the extent and quality of mobile access. To test out the capabilities of an alpha version of the CellWatch app, we went to New Mexico to take some measurements around Albuquerque and Santa Fe.
Recently, the U.S. Federal Communications Commission (FCC) established a process by which consumers can demonstrate that, contrary to what their carrier claims, they don’t have adequate cell service in a specific geographical area. This whole process is rather complicated, though, and it’s primarily explained in official FCC documents. This post aims to serve as an overview of the process for people who don’t feel like combing through 100-page government publications.